✨ RichCurls Shipping & Delivery Policy

Thank you for shopping with RichCurls! We’re committed to getting your favorite products to you with love, care, and clarity. Please take a moment to review our shipping and delivery guidelines below.

🚚 Shipping Within India

  • Courier Partner: Blue Dart Express

  • Processing Time: Orders are processed within 1 business day

  • Delivery Time: Typically delivered within 5–7 business days after dispatch

  • Shipping Charges: FREE across India 🎉

Note:
Please ensure your address, pin code, and contact number are accurate to avoid delays. Orders that require hair color matching or clarifications may take a bit longer based on communication time.

🌍 International Shipping

  • Courier Partners: DHL & FedEx

  • Delivery Time:

    • Regular Orders: 7–10 business days

    • Custom Orders: Additional 2 business days for customs clearance & KYC (handled by the customer)

  • Shipping Charges: Calculated at checkout based on destination

  • Custom Duties: To be paid by the customer, as per their country’s regulations

⏰ Possible Delays

In rare cases, delays may occur due to:

  • Festivals or public holidays

  • Natural calamities or extreme weather

  • Political disturbances or curfews

  • Unserviceable pin codes or incomplete contact details

We appreciate your patience during such times and assure you that we’re doing our best to get your order to you swiftly and safely.

📩 Need Help?

If you have any questions or need assistance with your order, feel free to contact us at:

📧 Email: shoprichcurl@gmail.com

We're here to help and happy to assist!